Privacy policy

LoggerIn helps a business keep track of the sales leads its team finds. It runs on the web at loggerin.com and as an Android app. LoggerIn is run by Horizon Bloom Media, India (“we”). This page explains what we keep, why, who else handles it for us, and how to have it deleted. Questions go to support@loggerin.com.

Two kinds of information

Your account: the details that let you sign in. We are responsible for these.

Your organisation’s records: the leads, notes, follow-ups and chat messages that you and your colleagues put into LoggerIn. These belong to the organisation that uses LoggerIn, and that organisation decides what goes in and who can see it. We store and handle them only to run the service for it. If you are a lead whose details a business has recorded in LoggerIn, contact that business first; we will help it answer you.

What we collect

• Account details: your name, email address and password. Passwords are stored only in scrambled (hashed) form; nobody, including us, can read them. If you sign in with Google, Google tells us your name, email address and profile picture, and nothing else: not your contacts, files or anything in your Google account.
• Organisation details: the organisation’s name and logo, and who belongs to it with which role (admin or employee).
• What your team enters: leads (for example a name, company, phone number, email address, estimated value, source and status), notes and status changes on them, follow-up dates, and chat messages between members of the same organisation.
• Notifications: a record of the alerts sent to you, and, on the Android app, a device token from Google’s Firebase Cloud Messaging so we can deliver them when the app is closed.
• Technical records: our hosting providers keep standard server logs (such as IP address, time and the page or request) for security and to fix problems.

We do not use advertising, analytics or tracking tools, we do not build profiles of you, and we do not sell or rent anyone’s information. The Android app asks for only two permissions: internet access, and showing notifications.

Why we use it

• To let you sign in and to show you your organisation’s records.
• To keep each organisation’s records private to it: the database itself checks, for every request, that you belong to the organisation and may see that record.
• To send the notifications and emails you need, such as confirming your address.
• To keep the service secure, prevent abuse and fix faults.

Who else handles it

We use a few providers to run LoggerIn. Each handles data only on our instructions:

• Supabase: the database and sign-in system. Your data is stored in Mumbai, India.
• Google Firebase: hosts the website (Singapore) and delivers Android notifications.
• Google: only if you choose “Sign in with Google”.
• Resend: delivers LoggerIn’s emails, such as address confirmations.

Some of these providers process data outside India. We share information with anyone else only if the law requires us to.

Who in your organisation sees what

An organisation’s admin can see all of its leads and its members. An employee sees the leads they created. Everyone in an organisation can use its team chat and send direct messages to each other. If you belong to several organisations, each one sees only its own records.

Cookies and browser storage

The website uses cookies only to keep you signed in, and stores your light or dark theme choice in your browser. There are no advertising or tracking cookies.

How long we keep it

We keep your account for as long as you use it. When you delete your account, we delete your login, profile and notification devices straight away. Leads you created belong to your organisation, so they stay with it and pass to its admin; your chat messages stay in the conversation, shown as from “Deleted user”. If you are the only person in an organisation, deleting your account deletes the organisation and all its records. See how to delete your account.

Your choices and rights

You can see and correct your details in the app (Profile), and an admin can export the organisation’s leads. You can ask us for a copy of your information, to correct it, or to delete it, by writing to support@loggerin.com from the email address on your account. We reply within 30 days. Depending on where you live, you may also have the right to complain to your data protection authority.

Security

Everything travels over encrypted connections (HTTPS), passwords are hashed, and access rules are enforced by the database for every request, not just by the screens. No system is perfectly secure; if we learn of a breach that affects you, we will tell you.

Children

LoggerIn is a tool for businesses and is not meant for anyone under 16.

Changes

If we change this policy, we will update the date at the top, and tell you in the app or by email before any change that affects how your information is used.

Contact

Horizon Bloom Media, India · support@loggerin.com